Data Analytics and Business Intelligence Professional

About Me

I am a driven and focused business intelligence professional with exceptional analytical skills and knowledge. I am detail-oriented and well-versed in the data mining process, with significant experience in analyzing raw data to generate actionable business intelligence. I have strong communication skills, and am able to synthesize complex information into an understandable form to provide compelling presentations and detailed report summaries.

Formal Education

M.S. in Information Technology (Jan. 2020 - July 2021)

  • Nova Southeastern University - Ft. Lauderdale, FL

  • Concentrations:

    • Data analytics, Data Mining, Machine Learning

    • SQL, Relational Databases, Data Warehousing

    • Networking, Cybersecurity, Platform Technologies

    • Software Development, Project Management

B.S. in Business Administration (Sept. 2017 - Aug. 2019)

  • Florida State College at Jacksonville - Jacksonville, FL

  • Concentrations:

    • Information Systems, Reporting Analytics

    • Human Resource Management

    • General Accounting, Business Administration

Professional Experience

Business Operations Analyst (Sept. 2021 - Present)

  • SoFi, Inc - Full Time (Remote)

    • Supporting the Operations Analytics team develop and maintain useful reports and data visualizations utilizing Tableau, SQL, Python, and Jupyter Notebooks.

Information Technology Administrator (June 2021 - Sept. 2021)

  • Crowley - Full Time Contract (Remote)

    • Supported the Transportation Management System, EDI pipeline, and other essential backend systems necessary for the operations of the Crowley Government Services division.

Operations Analyst (Aug. 2018 - June 2021)

  • Total Military Management - Full Time (Remote)

    • Created cadenced and ad-hoc strategic operational reports and dashboards presented to executives and senior stakeholders, regularly taking raw data sets with 100,000+ entries through cleaning, preparation, and data analysis to generate accurate, actionable outputs.

    • Collaborated with operations management and various teams to implement strategy decisions and achieve business goals based on key findings.

    • Utilized Microsoft Excel for data analysis, manipulating, analyzing, and presenting data through pivot tables, reports, and interactive dashboards.

    • Responsible for designing and administering data skills training and resources for teammates to increase departmental analytics skills and promote teamwork. Utilized process improvement to reduce time spent on routine reporting by over 50%.

Receiving Lead (Apr. 2017 - May 2018)

  • Buy Buy Baby - Part Time

    • Managed all day-to-day receiving and supply chain management operations to ensure a non-disrupted flow of inventory, maximizing on-floor and warehouse availability and back-stock while minimizing shortages.

    • Created and disseminated accurate reports for management detailing receiving operations, including productivity logs, shipment damage reports, and inventory audits.

Store Manager (Jan. 2015 - Nov. 2015)

  • Happy Viking Games - Full Time

    • Managed all day-to-day in-store and online operations of a small retail location, including providing leadership for employees, customer relationship management (CRM), sales, and administrative tasks.

    • Performed business analysis to analyze market trends and competitor price-points to determine inventory purchasing, sales, and pricing decisions.

    • Utilized social media and Internet traffic analytics to drive online store sales and promote foot-traffic to our brick-and-mortar location.